Network monitoring (channels, tunnels, equipment)
Servers monitoring (standalone and virtual)
Prompt detection, classification, and resolution of alerts and incidents
Proactive infrastructure performance measurement
Reporting and tracking incidents status
24/7 or within the client’s required time frame
Human reaction time less than 5 min
We set up a new monitoring system or use existing customer’s tools.
IT infrastructure monitoring tools we use: Nagios, Zabbix, PRTG, ManageEngine OpManager, SCOM.
We are experts in:
Microsoft business products — MS Exchange, Skype for Business (MS Lync), SharePoint, Hyper-V, MS SQL.
Network and VoIP — Cisco, Juniper, Asterisk, Avaya Aura, Avaya IP Office.
Monitoring systems – System Center Operations Manager (SCOM), Nagios, Zabbix, PRTG, ManageEngine OpManager.
VMWare, Dell, HP.
The most important benefits you can expect from working with our remote team:
Risk-free contract. Flexible, month-to-month contracts, so you are not locked in long-term. Increase, reduce, or cancel your contract with only 30 days’ notice.
Competence. Our specialists’ certificates.
24X7 support. 24-hour monitoring center will solve the problems as quickly as possible and perform routine maintenance during the hours of the least workload.
Experience. We have implemented a large number of projects, we can provide recommendations upon request.
Quality. Strict SLA and our financial responsibility.