IT infrastructure monitoring

Network monitoring (channels, tunnels, equipment)
Servers monitoring (standalone and virtual)

Prompt detection, classification, and resolution of alerts and incidents
Proactive infrastructure performance measurement

Reporting and tracking incidents status
24/7 or within the client’s required time frame
Human reaction time less than 5 min

We set up a new monitoring system or use existing customer’s tools.

IT infrastructure monitoring tools we use: Nagios, Zabbix, PRTG, ManageEngine OpManager, SCOM.

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We are experts in:

Microsoft business products – MS Exchange, Skype for Business (MS Lync), SharePoint, Hyper-V, MS SQL.
Network and VoIP – Cisco, Juniper, Asterisk, Avaya Aura, Avaya IP Office.
Monitoring systems – System Center Operations Manager (SCOM), Nagios, Zabbix, PRTG, ManageEngine OpManager.
VMWare, Dell, HP.

The most important benefits you can expect from working with our remote team:

Risk-free contract. Flexible, month-to-month contracts, so you are not locked in long-term. Increase, reduce, or cancel your contract with only 30 days’ notice.
Competence. Our specialists’ certificates.
24X7 support. 24-hour monitoring center will solve the problems as quickly as possible and perform routine maintenance during the hours of the least workload.
Experience. We have implemented a large number of projects, we can provide recommendations upon request.
Quality. Strict SLA and our financial responsibility.

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